Shipping policy

Shipping Policy - Kuaglavy
At Kuaglavy, we work to ensure your shopping experience is exceptional, from the moment you order to delivery. Check below for details about our shipping policy:

Processing Deadline
All orders are placed with attention to detail and have a processing time of 1 to 3 business days. This is the time needed to confirm your payment, prepare the order and pack it carefully.
In the case of personalized or made-to-order products, the deadline may vary. We will communicate any changes to processing times directly to you.

Shipping Fees
Shipping cost will be automatically calculated at checkout based on weight, package size and shipping address.
We offer free shipping on orders over [set value, if applicable].
Order Tracking
Once your order has been shipped, you will receive an email with tracking information. This will allow you to track your delivery in real time.

Delivery Destinations
We currently deliver to the United Kingdom. If you have any questions about delivery to your area, please contact our team.

Taxes and Customs Fees (for international shipments)
For international orders, there may be fees or taxes charged by your country's customs office. These costs are the responsibility of the customer. We recommend checking with local authorities before placing your order.

Incorrect Address Policy
Please make sure the shipping address is correct before completing your order. We are not responsible for delays or returns caused by incorrect or incomplete information.

Problems with Delivery
If there are any problems with shipping, such as delays, damaged or lost packages, please contact us at kuaglavy@gmail.com. We are here to help resolve the situation.

Thank you for choosing Kuaglavy!
Our mission is to offer products made with love and ensure they reach you safely and quickly. If you have questions, contact our support team.